Emergency response personnel will still respond to all calls for service. Emergencies should be reported by calling 911.
San Marcos Police Department Records Division is closed to the public.
Phone service and email: Citizens may contact Records by telephone at 512.754.2200 or via email at firstname.lastname@example.org from 8 a.m. to 5 p.m. Monday through Friday.
The Records Division has many online services, including open records request, accident reports, online reporting, and daily police blotters at www.sanmarcostx.gov/151/Police.
Military/Government backgrounds checks can be faxed to 855.246.9116. Please attach the authorization to release with the background check.
Fingerprinting is temporarily unavailable.
We are not accepting subpoenas in person. You can email subpoenas to SMPDSubpoenas@sanmracostx.gov.
Citizens can pick up the lobby phone to speak to a dispatcher if they need to file a report.
Deliveries/packages from FedEx, Amazon, and/or UPS can be delivered from 8 a.m. to 5 p.m. Monday through Friday. If no Records Staff are available, then the delivery person can pick up the phone in the lobby to speak to a dispatcher.
Website for online services and updates: https://www.sanmarcostx.gov/151/Police.
The Evidence and Property Section is closed to the public but will continue to accept incoming property and evidence from all agencies submitting to the unit.
Evidence staff will be both teleworking and in the office on an intermittent basis as needed to process incoming evidence.
Planned evidence intake will be done twice per week, more frequently depending on incoming volume.
Evidence staff may be reached by phone M-F from 9a-4p by calling 512.754.2280. Voicemails may be left and your call will be returned as soon as possible. Evidence staff may also be reached by email during this time at email@example.com or firstname.lastname@example.org.
Routine property returns have been suspended until April 16, at which time the situation will be reevaluated and a decision will be reached as to whether the suspension will be continued.
For individuals who previously received a letter from evidence staff advising that they had 90 days to pick up their property before the item was disposed, there will be an extension. All items for which the 90-day limit would affect will receive an extension of an additional 90 days, which will go into effect once the suspension on returns has ended.