The Code Compliance office is closed to the public and staff will respond to imminent health/safety issues only. This includes, but is not limited to, unsafe structures, OSSF/sewer/septic concerns with all other requests being reviewed on a case by case basis.
Phone service and email: Staff will be available to answer questions regarding code violations in the City by phone or email, Monday-Friday 8 a.m.-5 p.m. Call 512.393.8440, option 2, or email Codecompliance@sanmarcostx.gov.
All voicemail messages will be monitored and returned daily; for urgent matters, such as environmental contamination, sewer and septic issues, and food safety concerns, call 512.618.1268.
To report a complaint, including address and photos, use the SMTX Connect app or at: http://sanmarcostx.gov/1118/SMTX-Connect-Service-Requests.