COVID-19 Information and Prevention
Beginning April 27, 2020, Governor Greg Abbott has eased COVID-19-related restrictions, and has begun reopening businesses at limited capacities. For the latest information, please visit Open Texas.
Hays County offering free testing to uninsured and underinsured residents with symptoms
Hays County has partnered with two Live Oak medical facilities to offer free COVID-19 testing for individuals with symptoms who are uninsured, underinsured, or indigent.
Beginning Wednesday, April 29, those individuals with symptoms who cannot afford to pay for testing can begin the screening process by calling the COVID-19 hotline at 512-393-5525 Monday through Friday from 8 a.m. to 12 p.m. and from 1 to 3 p.m. The hotline remains open for general COVID-19 questions from 8 a.m. to 5 p.m. Monday through Friday.
Following the screening, Live Oak Health Partners Community Clinic will contact the individual to discuss whether the screening indicates a test should be given and if it is, to schedule an appointment at its 401 Broadway, San Marcos, location or Live Oak Health Partners Primary Care in Wimberley.
Qualifications for a free test:
- Be uninsured, underinsured, or financially unable to pay for testing/laboratory fees
- Meet the assessment criteria for testing, which will be determined during the screening call
- Be a resident of Hays County
COVID-19 HOTLINE: 512.393.5525
Available 7 a.m. to 7 p.m., Monday through Friday
Residents may call the hotline at 512.393.5525 with non-emergency COVID-19 questions from 7 a.m. to 7 p.m., Monday through Friday. Spanish speakers will be available.
Callers will be placed into an automated system when calling in to the hotline. If you are a Hays County resident, select one (1). You will then be placed in the queue for the next available operator to assist in answering any questions. Call Center personnel will answer frequently asked questions about symptoms, possible testing, and self-isolation.
If you are experiencing symptoms or concerned that you have been exposed to the virus, please call your health care professional to determine next steps. If you are experiencing an emergency, call 9-1-1.
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