Emergency Management

Photograph of Rachel Ingle, EMCRachel Ingle serves as the Emergency Management Coordinator and Homeland Security Manager for the City of San Marcos. She has over 19 years of experience in the field of Emergency Management and began her career in the United States Air Force. She has served as an Emergency Manager at the local, state, and federal levels of government in Germany, Tennessee, Florida, North Dakota, and Texas over the course of her career. She serves on the Board of Directors for the Emergency Management Association of Texas as well as the Conference Committee for the Association. She serves on the Children in Disasters Caucus, Public-Private Partnerships Caucus, and Conference Committee with the International Association of Emergency Managers (IAEM). Mrs. Ingle serves locally on the San Marcos School Safety and Security Committee for San Marcos CISD as well as the SMTX Coalition on Mental Health. She holds a Bachelor of Science degree in Emergency Management and Homeland Security from Jacksonville State University and is currently pursuing her Master’s degree in Emergency Management from American Military University.  

​Office of Emergency Management Mission


The mission of the San Marcos Office of Emergency Management is to provide effective coordination to create a culture of preparedness that sustains a resilient community in the face of natural and man-made hazards. To achieve this mission, we work to build the city’s preparedness and response capability and coordinate with regional, state, and federal partners. We conduct regular training and exercises, in accordance with federal standards, to test and improve our ability to protect against the unexpected. We are engaged with the community to ensure the citizens of San Marcos are prepared, informed, and capable of responding to and recovering from disasters.   


Emergency Notifications


To receive emergency alerts, you must register your phone number with Warn Central Texas, the region's emergency notification system, also available in Spanish. You can receive alerts via phone call, text (sms) message, or email. If you would like to receive alerts via text message and phone call through your mobile number, please ensure to enter the mobile number twice, once under mobile number and again under text number.
During an emergency, tune to Cable Channel 10 on Time Warner, Channel 16 on Grande Communications, and 103.1 FM KZOS for City of San Marcos announcements. 

Contact Numbers


  • City Information Line (recorded message): 512-393-8488
  • Electrical Outages - Electric Utility: 512-393-8313
  • Water / Sewer Problems: 512-393-8010
  • San Marcos Road Conditions-Public Services: 512-393-8036
  • State Road Conditions: 800-452-9292