Customers can access all functions in Customer Connect except multi-accounts and payments. Payments can be made through the online one-time options Customers can now do all moves internal and external. These are temporary work arounds.
Payments can still be made through the automated phone system 512-393-8333, H-E-B, or at our night drop boxes.
Payments can be made Monday thru Friday 8 a.m. through 5 p.m. with a customer service representative 512-393-8383 or in person at one of our two locations.
The city is updating the Recurring Credit Card program used to automatically pay your City of San Marcos Utility Bill. This upgrade is being implemented to enhance your online payment experience. Each customer will need to update their information in the new Recurring Credit Card program.