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Please view the pet licenses & registration page.
Visit the license and registration page.
In order to insure the proper operation of a backflow assembly, it must be tested and certified upon installation and periodically thereafter as required by state code. If the hazard (substance you are protecting against) is considered a high hazard (e.g., a hazard that can cause health problems), the City requires that the device be tested annually.
If the hazard is considered a low hazard (e.g., the hazard effects only the taste and odor of the water), the City requires testing every 3 years. The Texas Commission on Environmental Quality oversees the state requirements. For more information please call 512-393-8010.
Yes, but spots are subject to availability. We cannot reserve a spot without payment.
Drop off starts promptly at 7:30 am, pick up is until 5:30pm; you can drop off or pick up your child at any time throughout the day wherever the campers are.
Yes, this can be found at each camp starting the first week of camp. You can also pick up a paper copy from your site.
Yes, breakfast and lunch will be provided by SMCISD.
A Certificate of Convenience and Necessity (CCN) is issued by the State of Texas Public Utility Agency (PUC) to allow orderly, efficient and cost effective extension of water and/or wastewater services to developing areas. The CCN grants exclusive retail service rights to the water and/or wastewater service provider (City of San Marcos).
Multiple subdivisions and developers have requested extension of water and wastewater services to developing areas in the ETJ outside the existing CCN boundaries. The City has agreed to these requests and has applied to add those areas and adjacent areas to the CCN. Requests to amend the CCN are a normal step with development.
No, properties in the ETJ will not be required to connect. If they desire central sewer service, they will be eligible to connect to the system.
No, inclusion or exclusion of a given property in a CCN has no bearing on annexation.
No, this does not give taxing authority or require any payments. If a property chooses at some point to connect to City utility service, they would pay for service at that time as does any other utility customer.
The PUC rules require the City notify all affected county governments, water and wastewater retail providers, municipal utility districts, ground water districts and property owners in the areas proposed for coverage. The City has sent 3600 + letters to provide required notice, as well as, publishing the notice in four local newspapers.
Pipelines would necessarily cross areas in between and it is best engineering and efficiency practice to serve those areas, if and when properties would choose to connect, such as when on-site septic systems need replacement.
Comments may be filed by all property owners with the PUC for their use in consideration of the application. Properties larger than 25 acres have specific rights to request “opt out” of the CCN areas by filing objections as specified in the notice
No, glass vases are not allowed in the cemetery at all. Vases that are made of a compliant material and are attached to the base of the monument are allowed. Another option is an inverted vase that can be purchased from a local monument company, or a piece of PVC pipe that is flush with the ground to put artificial flowers in.
These items are allowed as long as the items are on the monument and are not in the way of mowing and/or weed eating. The items are allowed for a period of two weeks, and after that time or when they become a hazard to mowing they will be removed. If you want the items, please remove them before the two week period ends.
Generally a permit is not required, but any person wanting to sell goods or services, or to solicit monetary donations door to door must apply with the San Marcos Police Department for a peddler’s or solicitor’s identification card. Contact the San Marcos Police Department in person at 2300 South I-35, San Marcos, Texas 78666 or contact SMPD Sgt. Mizanin by telephone at 512-754-2205. The fee for issuance of the card is $10.00 and the card is valid for 90 days. Specific rules for door to door solicitation are set out in
Be sure to check the appearance date on your citation and to make contact with the Court on or before the date indicated.
If you lost your citation, contact the Court immediately to see if they can locate your citation information and determine your scheduled appearance date.
The City has no obligation to entertain request to purchase City owned land. Nonetheless, if the City wishes to entertain a request to purchase land, it must follow procedures set out in the Texas Local Government Code governing sales of real property by municipalities. Upon receipt of your inquiry, the City will conduct an internal review to determine whether the property may be needed for future projects or whether the property is unneeded surplus property. If City staff determines that the property is suitable for disposition, it will seek authorization from the San Marcos City Council to advertise the property for sale to the highest bidder. The City Council reserves the right to accept the highest bid or reject all bids.
You may review the eligibility requirements and standards of conduct applicable to most board and commission members in Chapter 2 of the San Marcos City Code
If you wish to report a possible violation of a zoning regulation or restriction you may contact the City's Code Enforcement Department at 512-393-8440. If you have general questions about the applicability of any zoning regulations to your property, you may contact the City's Development Services Department, Planning Division at 630 East Hopkins Street, San Marcos, Texas 78666 (Second Floor of the Municipal Building) or by telephone at 512-393-8230. Occupancy restrictions limiting the number of unrelated adults in single family and other residential zoning districts are set out in Section 18.104.22.168 of the Land Development Code. General zoning requirements and restrictions are located in the Chapter 4 of the City's Land Development Code, which is available online.
Alternatively, you may file a citizen complaint as discussed under "How do I file a citizen complaint?" (see FAQ listing further below).
If you are experiencing ongoing problems with barking dogs, you may wish to contact the Hays County Dispute Resolution Center (HCDRC) at 512-878-0382. The HDRC may help you to mediate an amicable resolution with the dog's owner or caretaker.
Please be sure to check the appearance date on your citation and to make contact with the Court on or before the date indicated.
If you lost your citation, contact the Court immediately to see if they can locate your citation information and determine your schedule appearance date. The Court will provide you with additional information regarding whether you may be eligible for a dismissal of the citation upon returning any overdue books or library materials.
When you have returned your library books or library materials to the Library you will receive a compliance letter which you will need to submit to the prosecutor at the City Attorney's Office located at 630 East Hopkins Street. If all requirements have been met a dismissal will be prepared and forwarded to the Municipal Court. If you have any questions regarding the compliance letter please contact the City Attorney's office by telephone at 512-393-8150.
If you have any questions regarding requirements for a permit, you may contact the City Attorney's Office by telephone at 512-393-8150.
Specific requirements for a permit are available in Chapter 90 - Limousine and Taxicab Permits
The City's municipal court prosecutor will evaluate the complaint to determine whether the complaint alleges a violation over which the City's Municipal Court of Record has jurisdiction and whether the violation can be proven beyond a reasonable doubt. The municipal court prosecutor retains prosecutorial discretion as to whether or not to pursue prosecution of the case.
Complaint forms are also available online on the City Attorney Forms and Documents page.
If you believe there has been a violation of the City's wrecker ordinance, please contact the Chief of Police at 2300 South I-35, San Marcos, Texas 78666 or by telephone at 512-753-2100.
For any other towing related complaint, you may file a claim in a Justice of the Peace (Small Claims) Court or other court having jurisdiction over the matter.
It is recommended you consult a private attorney, if you believe you have a private civil claim against a towing company or wrecker service.
Requirements of the City's wrecker ordinance are set out in Chapter 90, Article 4 of the San Marcos City Code
Help us keep rumors from scaring, confusing, and even harming our residents. We will debunk any false rumors and provide correct information on this page.
No evacuations have been ordered in San Marcos. Guadalupe County has issued voluntary evacuations along the San Marcos River downriver of San Marcos. IF EVACUATIONS ARE ORDERED, THEY WILL BE POSTED AT WWW.SANMARCOSTX.GOV AND ON CITY SOCIAL MEDIA. Be sure to register your phone at www.warncentraltexas.org for emergency alerts, including evacuation orders in your area.
Yes. Certified Food Manager certificates are approximately an eight hour training program with an exam following and are valid for five years. https://www.dshs.texas.gov/food-managers/certification.aspx
No. at this point the Texas Department of Health Services do not allow local jurisdictions from issuing food handler or food manager certificates. These must be obtained from a licensed provider. https://www.dshs.texas.gov/food-managers/certification.aspx
Currently there are no regulations barring the sale of whole local produce to Fixed Food Establishments. Owners and managers will use their discretion when deciding to obtain food product from any source.
The Texas Department of State Health Services has these guidelines on their website https://www.dshs.texas.gov/foodestablishments/cottagefood/default.aspx
Fixed food establishments must obtain a TFE permit when:
-Providing and serving food off site to the public. This does not include catered office luncheons, private parties, or weddings.
- When operating outside the normal bounds of the Fixed Food Establishment permit. e.g. a mixed drinks only bar hosting a food event on site for the weekend, or a Fixed Food Establishment preparing food/drinks outside a building and outside the bounds of the originally approved permit.
No. A mobile unit currently permitted with the City of San Marcos is not required to apply for an additional temporary permit when participating in special events.
A helpful guide to navigating the TFER has been provided by TX DSHS. It is called the Regulatory Quick Reference. This can be used to quickly reference the TFER and further details the 1-47 violations. You may view the Regulatory Quick Reference on the City website at this link. http://www.sanmarcostx.gov/579/Food-Establishment-Scores
TFER requires Mobile Food Units to report to their designated Central preparation facility daily. This requirement will not change if parked at a Food Truck park.
(b) Central preparation facility.(1) Supplies, cleaning, and servicing operations. Mobile Food Units shall operatefrom a central preparation facility or other fixed food establishment and shall report to such location daily for supplies and for cleaning and servicing operations.
Participants in a food judging contest will require a Temporary Food Establishment permit if any foods are prepared and served to persons, other than judges of the contest, regardless if a fee is charged.
If a judging contest participant meets the above criteria for requiring a food permit all foods must be prepared on site with no storage or preparation of foods at a residence.
If a participant only provides samples of food to judges during the contest no Temporary Food Establishment permit will be required.
The responsibility of the Food Handler at a Temporary Food Establishment is to oversee the operation to minimize the potential of a health hazard and verify permit requirements are being met. A Food Handler is not able to oversee the food preparation and service if not actively present in the booth.
No. Events associated with SMCISD events are still required to obtain a permit. If the association, club, booster, etc, are able to demonstrate a non-profit status or letter showing that they fall under the SMCISD governmental agency exemption, then the fee is waived. If not, the fee is $53.00.
HACCP stands for hazard analysis critical control point, this is a food safety system generally utilized by food manufacturers and harvest facilities. HACCP requires detailed plans and records to be written and kept by the establishment to insure that food safety is achieved before distribution to the public. Retail food establishments will be required to submit a HACCP plan to the COSM Environmental Health Department if they utilize the following specialized processes:
-Smoking food as a method of food preservation rather than as a method of flavor enhancement;
-Using food additives or adding components such as vinegar: to preserve/render non-time/temperature control for safety food;
-Packaging time/temperature control for safety food using Reduced Oxygen Packaging method except where the growth of Clostridium botulinum and Listeria Monocytogenes are controlled;
-Operating a molluscan shellfish life-support system display tank used to store and display shellfish that are offered for human consumption;
-Custom processing animals that are for personal use as food and not for sale or service in a food establishment;
-Preparing food by another method that is determined by the regulatory authority to require a variance; or
-Sprouting seeds (such as alfalfa or wheat grass) or beans in a retail food establishment.
You may contact the Code Compliance-Environmental Health Division for additional information regarding HACCP.
Staff is currently working on a variance application that customers may fill out and return for consideration. The application will detail how to submit a request of your intentions with justification of why the request should be given and how the rules and public safety will still be met. TFER currently states:
§228.243. Variances.(a) Modifications and waivers. The regulatory authority may grant a variance by modifying or waiving the requirements of these rules if in the opinion of the regulatory authority a health hazard or nuisance will not result from the variance. If a variance is granted, the regulatory authority shall retain the information specified in subsection (b) of this section in its records for the food establishment.(b) Documentation of proposed variance and justification. Before a variance from a requirement of these rules is approved, the information that shall be provided by the person requesting the variance and retained in the regulatory authority's file on the food establishment includes:(1) a statement of the proposed variance of the rule requirement citing relevant rule section numbers; (2) an analysis of the rationale for how the potential public health hazards and nuisances addressed by the relevant rule sections will be alternatively addressed by the proposal; and(3) a HACCP plan if required as specified in §228.244(c) of this title that includes the information specified in §228.244(b) of this title, as it is relevant to the variance requested. (c) Conformance with approved procedures. If the regulatory authority grants a variance as specified in subsection (a) of this section, or a HACCP plan is otherwise required as specified in §228.244(c) of this title, the food establishment shall:(1) comply with the HACCP plans and procedures that are submitted and approved as specified in §228.244(d) of this title as a basis for the modification or waiver; and(2) maintain and provide to the regulatory authority, upon request, records specified in §228.244(d)(4) and (5) of this title that demonstrate that the following are routinely employed:(A) procedures for monitoring critical control points; (B) monitoring of the critical control points; (C) verification of the effectiveness of an operation or process; and(D) necessary corrective actions if there is failure at a critical control point.
Open Records Release Request.
All permits are submitted electronically with a Fire Marshal Permit Application on the Fire Department Page
The Fire Marshal office answers all questions concerning the City's code requirements and violations. For answers to your questions, please contact the Fire Department
Phone 512.393.8480. You can find the Fire Marshal’s contact information in the staff directory.
ISO classifies communities from 1 (the best) to 10 (the worst) based on how well they score on the ISO Fire Suppression Rating Schedule, which grades such features as water distribution, fire department equipment and manpower and fire alarm facilities. ISO field representatives use the schedule when surveying a community's fire protection capability. The score that is determined from applying the Fire Suppression Rating Schedule is translated into a public protection classification.
The current rating inside the city is a 2/9. For more information on ISO ratings from the State Fire Marshal Office, please visit the State Fire Marshal Texas Department of Insurance Public Protection Classification (PPC) page. www.tdi.texas.gov/fire/fmppcfaq.html.
Information on how to become a Texas Firefighter may be found on the Texas Commission on Fire Protection website.
Yes. Applications are only available on-line during the application period. The next Firefighter Civil Service Exam is April 13, 2018. This eligibility list will be in effect for a period of one year from the test date or until the list has been exhausted, whichever occurs first. Please apply at www.sanmarcostx.gov/jobs. Questions? Contact our Human Resource Department, Ph: 512.393.8066.
Applications are only accepted on-line during open enrollment through our Human Resources Department. The next Firefighter Civil Service Exam is April 13, 2018. This eligibility list will be in effect for a period of one year from the test date or until the list has been exhausted, whichever occurs first. Go to www.sanmarcostx.gov/jobs to apply.
No. Applications are only accepted when a test date is established. The eligibility list will be in effect for a period of one year from test date or until the list has been exhausted, whichever occurs first. Questions? Please contact our
The Fire Pay Schedule and other useful documents are located in the Human Resources Department - Civil Service Recruitment section.
Submit the completed form to the City of San Marcos Human Resources Department for eligibility verification. After Human Resources signs the form, it should be turned in to the Community Initiatives Office in the Development Services Department. Please include a copy of the Good Faith Estimate for the primary loan with your application. Anyone included as co-borrowers on the primary mortgage loan must also be included as co-applicants for the program.
Call the Parks and Recreation Main Office at 512.393.8400 during business hours to check availability.
This is dependent on the facility you choose, the hours you use it for, your residential status, and if you need security or permits.
Yes, but you must pay an extra fee for security to be present.
You can set up times when you are reserving the facility. Set up and clean up time must be factored in to your rental times.
Only if alcohol is present or attendance reaches 125 or more.
Yes- If upon inspection by Parks and Recreation staff and all rules are followed according to the rental agreement.
The City has some funds secured and working on a contract. A variety of resources would be utilized including private vets and mobile clinics.
The pros and cons of policies, procedures, and initiatives were assessed by the committee; also looking at creative solutions to managing intake.
We've had to close intake a few times recently due to overcrowding (from an additional 176 animals from the seizure case); owners wishing to surrender their animals were referred to other resources or asked to delay bringing their pet to the shelter.
The committee will look at this eventually, as a City of San Marcos Ordinance revision will occur upon completion of the implementation plan. City staff meets regularly with regional government partners to discuss the regional impact, contracts, and initiatives.
Extended hours only began in January, so it's too soon to show an impact. Plans are also in place to increase adoptions through off-site events. Budget requests are being considered to increase staff, which might allow for more days/hours open for adoptions. Events and locations outside of San Marcos require coordination with other government partners.
The government partners receive updates from the implementation plan committee, but their meetings have mainly been to discuss operations and contracts. The request for the government partners meeting minutes has been noted.
The shelter does not have the space to provide services to non-shelter animals, but we are looking at a variety of alternatives including private veterinary offices and mobile services.
We have been doing more in regards to visibility and promotions and will continue to do so. Others in the audience confirmed the tremendous increase and impact.
Committee members are already involved in the animal community and those perspectives should filter into the committee through them. Priorities identified so far by the committee include bolstering the involvement of those mentioned.
We are working on improving the rescue process and it is one of the new Program Coordinator's priorities. Budget requests are being considered to increase staff, which might allow for more staff time dedicated to the rescue program.
Some notice will be given prior to the survey closing, but it will be open through April.
Send email to email@example.com
Some needs and costs are already known just form the basic shelter operations standpoint. The cost estimates for the implementation plan cannot be determined until the implementation plan is finalized in June and City Council provides direction.
Because current-year budgets will start in October, San Marcos and the regional partners will need to work quickly to fund any year 1 components. The success of the plan depends on collaboration among all partners, but the duty to implement fall on the shelter staff.
The City of San Marcos has many needs and considerations; it will take time to allocate funding and dedicate staff time. Although 5 years is allowed, we will work as quickly as we can.
Those programs are under review and should be rolled out soon.
We have some funding available and are trying to get some clinics going soon.
The statistics are on our website; please keep in mind that other cities in Hays County have different ordinances and the shelter only handles cats in San Marcos or cats brought to the shelter from other areas of the county.
Yes, and we are looking at initiatives that are easy to achieve; these initiatives have come up repeatedly through the committee's work and we anticipate they'll be included in the plan.
Cats and large dogs. There may be additional factors, such as the large renter population in San Marcos and the low-income levels, that the committee needs to review to determine how we can best improve the live outcome rate for both cats and dogs.
It is being discussed and improving the rescue process is a priority.
That has come up during the committee's work and the prioritization is still to be determined. We are definitely interested in solutions for large dogs as identified by the data.
We will work with our government partners to cost-share as well as with organizations such as Best Friends and Maddie's Fund to secure funding.
We are simplifying our process and contract; we will make individual contacts and request collaboration.
We are now connected to Best Friends and plan to explore that partnership further.
Unfortunately, because the shelter falls under a municipality and not a 501 (c)(3) non-profit, we are not eligible for fundraising programs such as that one.
All communications/information departments have been working together. For example, they're sharing Facebook posts originated in San Marcos. We are also relying on the general public to spread awareness through their own networks.
We have achieved a consistent increase in the live outcome rate and we would appreciate assistance in sharing the good news to combat any negative perceptions.
Staff will give a presentation to San Marcos City Council on June 18 including the proposed plan, timelines, cost estimate, and benchmarks of success. At that time, we expect to receive feedback and direction on taking it to a regular City Council meeting.
Yes; also, the implementation plan currently includes spay/neuter across the entire community.
Written comments can be submitted to the City Council at any time and people can sign up to speak at the regular City Council meetings. We are capturing all comments received at the public input meetings as well as through the email address firstname.lastname@example.org and will make all available to the City Council.
Shelter animals are spayed/neutered on-site at the shelter.
A veterinarian is on-site for surgeries and is available as needed for other medical issues or concerns.
Community spay/neuter will not be performed at the shelter; instead, we contract with various vets and other services such as Emancipet.
Yes, and that is a recurring theme in the implementation plan.
We are working on a system to track donations specific to treatments, and we’re also working on a foster program to help those animals find the proper environment for the duration of treatment.
We are in the process of adjusting the space for each to maximize the amount of space to make adoptable animals more visible. Restricted areas will be marked with a notice that entry past a certain point is limited to staff only due to the risk of exposure to dangerous and contagious animals.
We will do our best to cost out each year of the implementation plan for the City Council. However, budget requests for Fiscal Year 2020 (beginning October 1, 2019) were submitted earlier this year based on the estimated funds needed to bolster core services. Once that is done, we can focus on funding the implementation plan over the next 5 years. There is some overlap, so some of the initiatives in the implementation plan may have been included in the existing budget requests.
We have been holding regular meetings with them as well and keeping them up to date on the progress of the committee. We recognize that the implementation plan has a better chance of success if all entities’ policies and initiatives are closely aligned.
It is defined by some animal welfare organizations but it’s not as clearly defined or differentiated for a municipal animal shelter with open intake (meaning we take animals hit by a vehicle with no chance of survival, or owners who request we euthanize their animals so they don’t suffer). The directive we have from San Marcos City Council is to come up with an implementation plan to reach a 90% live outcome rate. We want to make sure we can meet that number but also not lose sight of being humane in all things we do.
We rely on fosters to help us promote the animal and showcase their behavior in a home environment (as animals often display different/less favorable behavior in the shelter). Between fosters, rescues, and our own advertising, we hope each animal will get the exposure they need to get adopted.
We are currently working on installing some sound baffles. We also had someone offer to help us play soothing music. We are starting a Task Force internal to the City to help move some of these projects along.
Meri just got adopted, after 165 days at the shelter.
It depends on each animal and their tolerance level. Different programs and breaks from the shelter can enhance quality of life. All of the components being implemented will hopefully make this a non-issue.
We do have some play areas now. The land adjacent to the shelter is City land but there are already other plans for it. We are anticipating the need for expanded and/or new space.
We do get volunteers from the college. One of the ideas we have for college students is to leave their pets at home and when they come to San Marcos, they can adopt an animal from the shelter and bring it back at the end of the semester or when the need arises.
We no longer charge a fee for volunteers.
Neighborhood Districts were created to replace our current options for medium and high density residential or neighborhood commercial development in existing neighborhood areas. Regulations in Neighborhood Districts are tailored to focus on compatibility, scale, and use in a more detailed and refined way than in undeveloped areas or preferred growth areas on our Comprehensive Plan. Our current zoning districts need to be replaced because they were designed to accommodate each development type the same way regardless of the location. For example, our current multi-family zoning district (MF-24) has the same standards whether it is located on Old Ranch Road 12, IH 35 or Springtown Way. Our Comprehensive Plan says that each of those areas should be developed differently and we need to tailor zoning districts to be appropriate in each of these areas. Click here to find out more information about the specific feedback received through the process that led to the creation of neighborhood districts.
No properties in the City will be zoned Neighborhood Districts until a property owner or the neighborhood requests a re-zoning and completes a new, more rigorous rezoning process. For more information about how the zoning process has changed click here.
Property owner requested zoning changes to neighborhood districts are appropriate in the following types of locations:
City initiated rezoning to neighborhood districts may take place after the completion of neighborhood studies if desired by the affected community.
In all cases designating a property as a neighborhood district will require a formal rezoning process where:
Single family homes within predominantly single family areas will remain substantially unchanged with the exception of the two items identified below:
Neighborhood Districts are a category of new zoning districts that were created as a result of the Code SMTX process. They are designed for compatibility with existing development and will replace our current zoning options for medium density or high density development. Some key standards that apply in all neighborhood districts include:
The individual districts and some of the key standards are described below. For more detailed information about how these districts compare to our current districts or the districts proposed for growth areas click here.
Neighborhood District - 3 (ND-3): The ND-3 district accommodates single family homes including some additional building types that can support affordable alternatives to home ownership such as smaller lots, attached homes, or a cottage court style product that includes single family homes that surround a common courtyard. Key standards in this district include:
Neighborhood District - 3.5 (ND-3.5): The ND-3.5 district may include single family homes but is intended for a mixture in smaller scale housing types and may include townhouses, duplexes, cottage courts, attached homes, and small multifamily. Key standards in this district include:
Neighborhood District - 4 (ND-4): The ND-4 district accommodates multifamily and townhouse living that is designed to fit in with a residential neighborhood character. Key standards in this district include:
Neighborhood District - 4M (ND-4M): The ND-4M district accommodates small multifamily, live/work, townhouse, mixed use and commercial building types that are designed to be located along commercial and pedestrian oriented corridors that act as gateways to residential areas. Key standards in this district include:
No. However, if you park on the street without a parking permit, your car will be subject to parking restrictions.
Yes. However, if 60% or more of residents or property owners of a neighborhood think they need an RPP, then they can apply for it.
Consent by at least 60% of residents or property owners in the street/neighborhood is required before request can be processed.
Annual costs of permit:
•Resident - $5.00
•Guest - $5.00
•One Day Pass - $0.10
•Temporary Construction – no cost (up to 45 days).
Phone: (512) 393-8440
Website: Residential Permit Parking Permit
Request for installation of RPP must be initiated by a resident or property owner whose property abuts the requested designated permit area.
RPP was created to address requests by citizens to regulate uncontrolled commuter parking on their streets.
No. There is no charge to use the park or river.
There is no charge for parking at one of the city's parks.
Yes, propane only at fixed picnic table sites.
The City's parks are open everyday, 6 am-11 pm. Natural Areas are dawn-dusk.
City Park: 170 Charles Austin Dr, San Marcos TX 78666. You can rent tubes from Lion's Club Tube Rental or use your own.
City Park, 170 Charles Austin Dr, San Marcos, TX 78666
No, it connects with the Guadalupe River outside of Gonzales and then eventually flows into the Gulf of Mexico. Please pay attention to all river exit signs.
We highly recommend life jackets for both adults and children, as the San Marcos River is a moving body of water and therefore can become unpredictable.
Roughly an hour from City Park to Rio Vista Park. Times vary depending on where you enter and exit the river.
Yes, the San Marcos River is home to many different species of fish, turtles and yes, even snakes. Always pay attention to your surroundings and do your best not to disturb the habitat.
No, per city ordinance.
Yes, as long as you are actively floating the river. You can not be standing on the river bank with open containers.
Yes, but please dispose of all waste in the mesh bags provided by your tube rental company or bring your own waste receptacle.
Yes, you can rent from a local vendor or you may bring your own kayak or canoe and access the river from any river access point.
Maximum Contaminant Level (MCL) is highest permissible level of a regulated contaminant. The MCL for TTHMs is 0.080 milligrams per liter (mg/L). This means that 1 mg/L is equivalent to 1 part per million (1 part per million would be equal to 1 penny out of $10,000). For more information please call 512-393-8010.
The City of San Marcos bills utility accounts monthly based on four weekly cycles. Your account's billing cycle depends on the location of your service address. Specific information regarding your cycle is provided either by email or in person when a move in is processed. For more information please call 512-393-8383.
This process can not be done over the phone. Service request may be submitted either online or in one of our two offices.
This information is available online or the back of your utility bill.
The due date is determined by your utility billing cycle and cannot be changed.
If there is any question or concern regarding your utility bill or account please contact our Utility Customer Service staff at 512-393-8383 or by email
As long as the utility account is in your name and is receiving service you are responsible for payment to prevent additional late fees or disconnection for nonpayment. If you need additional arrangements please contact Utility Customer Service staff.
Our water leak packets are available online or in one of our two utility billing offices. Packets contains a listing of all required documentation and instructions.
You can contact the Utility Customer Service Division to discuss a possible arrangement or payment extension. Please understand any arrangement or extension does not waive the 10% delinquent fee which applies if the payment is not made by the due date.
Yes, we do offer Budget Billing. This program is a monthly set amount based on previous 12-month bill history. Failure to maintain a good payment history will result in removal from the program. Reconciles annually during the month of April at which time you will either need to pay the total variance due or determine what to do should you have a credit. An application can be found online or in one of our two offices.
A current photo ID, a completed connection form and be prepared to pay a deposit or present a qualifying letter of credit, from a like utility company, to waive the deposit.
For commercial connection information please contact Utility Customer Services at 512-393-8383.
Deposits are based on the type of service.
For information on waiving your deposit click here.
Deposits are based on City Ordinance which are approved by City Council.
Deposits are applied to any balance to an account at the point of termination of services or can be requested by a customer after 12-months of good payment history with no delinquencies or disconnections for nonpayment.
Yes, we offer recurring credit card and e-check payments. You can sign up here or for more information visit our auto-pay information page
Yes, we offer to have your utility bill emailed as a PDF as soon as it is ready to view. If you wish to have this option please click e-bill sign up request
Yes, you can sign up for Customer Connect and view your daily, monthly, weekly usage. To sign up or learn more click the link.
Visit the Parks and Recreation Department to obtain an application. It can also be found at Youth Activity.
Proof of residency, proof of income, letter from school stating your child receives free or reduced lunch, or proof that someone in the household receives WIC benefits.
Half of the cost of the program fee of any Parks and Recreation youth program. The total maximum amount per child is $150 for the Fiscal Year (October 1-Sept 31), while scholarship funds are available.