FHA COVID-19 Forbearance
What are FHA loans?
Some home loans are insured by HUD's Federal Housing Administration, your mortgage servicer must follow FHA guidelines when working with these loans. Not sure if your loan is insured by FHA? You can find this information on your mortgage statement or you can call FHA Resource Center at 1.800.225.5342 or email firstname.lastname@example.org.
We understand that many homeowners may be struggling and unable to make mortgage-payments due to the COVID-19 pandemic. If you or someone you know are one of the many FHA-borrowers having difficulty paying your mortgage due to the pandemic, we urge you to act now. FHA's special COVID-19 mortgage payment forbearance is currently available to FHA-insured borrowers. If you have a reverse mortgage, also known as a Home Equity Conversion Mortgage, you should contact your mortgage servicer for options available to you.
You are eligible for FHA's COVID-19 forbearance (mortgage relief) if:
- Your mortgage is insured by the Federal Housing Administration (FHA) or,
- You can't make your payments because you were affected by COVID-19.
If you have not requested FHA COVID-19 forbearance then you can request up to 6 months of forbearance initially and an additional 6 months if you need it. You must request this assistance from your mortgage servicer.
If you started FHA COVID-19 forbearance on or before June 30, 2020 and need an extension then you are eligible for up to two more 3-month extensions from your mortgage servicer after completing 12 months of COVID-19 forbearance.
You are not alone during these difficult times. The COVID-19 mortgage payment forbearance is available now so please seek assistance to obtain this option. For more information on this program, visit hud.gov.
City of San Marcos Utility Assistance Program
The City of San Marcos has initiated a utility assistance program to provide funds for utility customers with past due balances due to financial impacts from the COVID-19 pandemic or the February Winter Storm. The program will aid qualified customers by paying the amount due on their utility account up to a maximum of $1,500. Customers are eligible for assistance if they have a residential utility account with a balance that has been past due for more than 60 days. The funds are limited and will be provided on a first-come, first-served basis.
In order to apply for utility assistance, please complete the application by visiting the program page. Online submissions will be emailed directly to Utility Billing and are available in both English and Spanish. The application lists the assistance guidelines and documents required for submission.
The utility assistance program is designed to provide an opportunity for our residents to receive the help they need to move past their current financial hardships and begin again with a clean slate. Please complete the application as soon as possible in order to take advantage of this funding opportunity. You may contact Utility Customer Service staff at 512.393.8383 or by email with additional questions.
Rent, Mortgage, Utility Assistance Program
Texas Rent Relief Program
CDC Guidance on Face Masks
The CDC says that fully vaccinated people can resume activities without wearing a mask or physically distancing, except where required by federal, state, local, tribal, or territorial laws, rules, and regulations, including local business and workplace guidance.
The CDC recommends that people wear masks in public settings, at events and gatherings, and anywhere they will be around other people. Effective February 2, 2021, masks are required on planes, buses, trains, and other forms of public transportation traveling into, within, or out of the United States and in U.S. transportation hubs such as airports and stations.
Additional Resources for San Marcos Residents
Resources and information are available for San Marcos residents affected by COVID-19. We’ll post links below as they become available during this rapidly-changing situation. Click here for information for tenants and landlords and utility, rent, and mortgage assistance options at a glance.
The City has published a request for proposal with a deadline of January 11, 2021 seeking a non-profit to run a rent/mortgage/utility assistance program for which we have $450,000. We expect to award the funding on January 19, 2021 to a non-profit or a coalition, and have a program up and running in late February 2021 or early March 2021.
City of San Marcos Utility Customers - Because of the effects of the COVID-19, we understand that some customers are concerned about being able to make their utility payments. Service disconnects due to non-payment will be suspended until further notice. Our Utility Customer Service Division is providing customer service and payment options to assist utility customers navigating these challenging times. Click here for more information.
Community Action, Inc. - Residents needing assistance with utility bills can visit the Community Action website to apply for help.
Programs that had rental assistance funds available (Hays County, Community Action) are currently out of funds but more funding is on its way. Check their websites, the local newspaper, and Facebook regularly for updates.
Veterans programs may be able to provide rent and utility assistance now to qualifying veterans.
Crisis Counseling and Mental Health Hotlines
Texans Recovering Together COVID-19 mental health support line: 1-888-690-0799
Texas 2-1-1: Dial 2-1-1 to connect with resources offered by Texas Health and Human Services.
Hill Country MHDD Crisis Hotline: 1-877-466-0660
Texas Health and Human Services has launched a 24/7 statewide mental health support line to help Texans experiencing anxiety, stress or emotional challenges due to the COVID-19 pandemic. Visit Texas Health and Human Services for more information.
Doing Business with the City Remotely
Many important tasks, such as paying utility bills, can be handled online. The City’s Utility Payment Services Department has implemented changes to its normal processes to assist customers during this time. Read more here.
COVID-19 Funeral Assistance
The application period for COVID-19 Funeral Assistance begins on Monday, April 12, 2021. You must apply over the phone at 844-864-6333 on or after April 12th. FEMA will not accept online applications.
If you intend to apply for this assistance, you should gather the necessary documentation before you apply. Refer to COVID-19 Funeral Assistance for more information.
If you would like to volunteer your services and time, visit the National Voluntary Organizations Active in Disaster . For information about COVID-19 vaccines, visit the Center for Disease Control and Prevention's (CDC) COVID-19 Vaccines or dial 2-1-1 for the United Way or visit 211.org.
Hays County Food Bank
Hays County Food Bank will be offering drive-thru pick up service. Some important reminders: please don’t attend a distribution if you are sick. The Food Bank offices are closed to the public and all nutrition classes are canceled until the end of April. Please call to schedule a donation drop-off, (512) 392-8300. Check their social media and website for updates and helpful information.
Central Texas WIC
For the latest resources and information on the Central Texas WIC Program, including temporary and permanent changes to WIC-approved foods, follow their Facebook page.
Texas Department of Health and Human Services
Texas Health and Human Services has multiple resources available to people who qualify. For more information visit their website.
Workforce Solutions Rural Capital Area
Visit the Workforce Solutions website for employers, workers, labor issues and unemployment benefits.
San Marcos CISD Remote Learning
For more information visit the San Marcos CISD Remote Learning website.
Texas State University Information
Information for Texas State University students, faculty and staff is posted on the Texas State University website.
The San Marcos Chamber of Commerce is maintaining a list of restaurants that are open for carry-out or curbside delivery during the COVID-19 response.
San Marcos Public Library Resource Guide
The San Marcos Public Library has created a COVID-19 Resource Guide for our community. In it you can find important updates and information about health, school closures, food resources, local agencies and organizations, and volunteer opportunities.
Virtual Recreation Center
It is your place for recreation, leisure, education, and resources through COVID-19. We are committed to ensuring that our community has resources to maintain healthy and meaningful lives. Check out the Parks and Recreation Dept.'s Virtual Recreation Center.
You may have a little time for gardening these days, so why not pick up some free mulch? Free mulch is available to all San Marcos residents 24/7! The mulch consists of all the brush that is dropped off during the monthly Brush Drop-Off. If residents want a specific type or color of mulch, they will still need to purchase it from a retailer.
Mulch Pick-Up Locations:
Dunbar Park (801 W MLK) by the playground
Archie Street (off Craddock Ave) by the parking at the end of the street
Del Sol (near Parkdale Dr) at the end of the street
Questions? Email Amy Thomaides.
Don’t Flush Those Wipes
City of San Marcos wastewater collection system employees have a message for San Marcos residents about flushing wipes down the toilet: please don’t.
With so many people cleaning and disinfecting more heavily due to the COVID-19 outbreak, system operators are seeing more wipes and paper towels in the system than normal.
Your Money: A Hub for Help during the Coronavirus Crisis (from NY Times)
Find info about IRS/taxes, Housing/evictions and Unemployment, plus much more on the NY Times website.
United Way of Hays and Caldwell Counties
United Way of Hays and Caldwell Counties has reinstated their disaster relief fund to assist those affected by the COVID-19 virus, particularly economically, in Hays and Caldwell counties. They are working with their partners to distribute these funds directly to those in need throughout Hays and Caldwell Counties in the coming days, weeks and months. There is not currently a process for the public to apply for these funds. United Way asks that members of the public be patient as they raise the critical dollars to assist as many of our community members as they can.
If you would like to help your neighbors in need, please visit the United Way of Hays County website and follow the link to donate. Donations can also be made by simply texting UWHAYS DISASTER to 313131 and following the instructions in the reply text. Those wishing to donate by check can do so by sending your donation to UWHC, PO BOX 1728, San Marcos, TX 78667. Please be sure to write “Disaster Relief Fund” on your check to ensure that your donation goes directly to those in need.