Mental Health Unit


The mission of the Mental health Unit is to provide assistance to individuals suffering from a mental illness crisis. We treat all people with dignity and respect and consider all people as individuals who happen to have an illness.

Suicide Hotline

The San Marcos Police Mental Health Unit consists of one corporal, two officers, and one certified therapy K-9. The Officers are dedicated to positively impact the quality of life for the citizens of San Marcos by assisting those suffering from a variety of mental illnesses. The Mental Health Unit Officers help the individuals in crisis and assure the person gets the help he or she needs.

Normal Duty Hours are Monday thru Friday 8:00 AM - 8:00 PM.

Contact Us

For Emergencies: 9-1-1
Non-Emergency Dispatch: 512-753-2108
Voicemail: 512-393-8081 x9100# 

Email the Police Mental Health Unit

Therapy K-9 Program

The San Marcos Police Mental Health Unit utilizes a border collie mix named Sheldon Cooper to assist officers on calls by attempting to decrease anxiety and stress that people in crisis may be experiencing. Sheldon also assists at the Scheib Center in San Marcos and meets with clients dealing with stress when requested.

Sheldon's handler, Officer Joyce Bender, has taken Sheldon to a training program in Florida where they became a nationally registered therapy dog team. Sheldon is Officer Bender's personal dog that she donated to the program when it was founded in December of 2017.

For any requests for mental health assistance including Sheldon, please leave a voicemail at the voicemail number above.

For any media inquires into Sheldon and the mental health unit, please contact Kristy Stark at 512-393-8105.

Sheldon Cooper

Crisis Response

Our Mental Health Officer strive to provide mental health intervention to individuals suffering from mental illness. This intervention may include crisis counseling, medical help and stabilization, placement in a mental health facility or treatment center and provide information and referrals to other helpful service providers.

Investigative Support and Follow up

Out Mental Health Officers respond to calls for service on individuals who may be experiencing a mental health related crisis. Out Officers also conduct home and follow-up visits to help divert future crisis and calls for service.

Hill Country MHDD and MCOT

The Mental Health Officer works with Hill Country Community MHDD and the Mobile Crisis Outreach Team (MCOT) in crisis situations. MCOT is designed to bring expert psychiatric assistance to individuals in the community setting.

Hill Country Community MHDD
Mobile Crisis Outreach Team

1200 N. Bishop San Marcos, Texas 78666 512-392-7151

Emergency Crisis Line: 1-877-466-0660

National Suicide Prevention and Veteran Crisis Line:1-800-273-TALK (8255)